Setting Up Stripe Payments
Accept payments securely with Stripe integration.
Prerequisites
Before you begin:
- Have a Stripe account (or create one at stripe.com)
- Verify your business information with Stripe
- Add your bank account for payouts
Connecting Stripe to Boocler
Step 1: Navigate to Payment Settings
- Go to Settings > Payments
- Click Connect Stripe
- You'll be redirected to Stripe
Step 2: Authorize the Connection
On the Stripe authorization page:
- Log in to your Stripe account
- Review the permissions Boocler is requesting
- Click Connect to authorize
Step 3: Configure Payment Options
After connecting, configure:
- Payment methods - Credit card, debit card, etc.
- Currency - Your business currency
- Payout schedule - Daily, weekly, or monthly
Payment Features
Accepting Deposits
Reduce no-shows by requiring deposits:
- Go to Services
- Edit a service
- Enable Require Deposit
- Set deposit amount (fixed or percentage)
Processing Full Payments
Accept full payment at booking:
- Enable Accept Full Payment on services
- Clients pay when they book
- Automatic confirmation sent
Refunds
Process refunds directly from Boocler:
- Find the appointment in your dashboard
- Click Refund
- Choose full or partial refund
- Confirm refund
Refunds typically process within 5-10 business days.
Troubleshooting
Common Issues
Connection failed
- Ensure you're using the correct Stripe account
- Verify your Stripe account is fully activated
- Check that you have admin access
Payments not processing
- Confirm Stripe is connected in Settings
- Check your Stripe account status
- Review payment method settings
Getting Help
If you continue to experience issues:
- Contact Boocler support
- Check Stripe's status page
- Review your Stripe dashboard for errors
Need more help? Contact our support team at support@boocler.com
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